Welcome to the ResellerClub Support HelpDesk

RSS种子
最近更新
Mar
28
Issues with Phone Support
发布人 Nitesh K 发表于 28 March 2018 12:03:50 PM

Update:

The issue with our Support Telephone Numbers has been fixed. You should now be able to get in touch with the support team using our previous numbers which are as follows:

India: +91(22) 6720 9090
(USA): +1 (415) 236 1970

Inconvenience is highly regretted.



----------------------------------------------------------------------------------------------------------------------------------------------------------


We are currently facing technical issues with our Telecom Network due to which you may not be able to reach us on the following Support numbers:

India: +91(22) 6720 9090

(USA): +1 (415) 236 1970

Our System Administration Team is currently working on getting this issue resolved as soon as possible. 

However, we have an alternate number which can be used to get in touch with our support team:

+91 (22) 71221700

We would appreciate your patience and co-operation.

 


查看更多 »



Mar
27
Unavailability of Support
发布人 Geetanjali B 发表于 27 March 2018 01:27:14 PM

Our Support Team will be unavailable for the following duration:

Date : Tuesday, 27th March, 2018

Time :  08:00 AM - 09:00 AM (0800 hrs - 0900 hrs) GMT/UTC
           01:30 PM - 02:30 PM (1330 hrs - 1430 hrs) IST

Duration : 1 hour

In the meantime, if you have any queries please create support requests and we will try and update them at the earliest.

The inconvenience caused to you is highly regretted.


查看更多 »



Mar
26
Issue with US Phone Support
发布人 Nitesh K 发表于 26 March 2018 11:21:00 AM

Update:

The issue with our US number has been fixed.

You can now try reaching the support team for any further queries/concerns.

-----------------------------------------------------------------------------------------------------------------------

We are facing some network issues due to which our US support number is currently down.


Our network team is already working on this, and efforts are on to get the phone lines up at the earliest. In the meanwhile, you can either create support tickets or call on the Indian Numbers that we have, for any concerns.

Inconvenience caused to you is highly regretted.


查看更多 »



Mar
21
Unavailability of Billing Team
发布人 Joanna Rodrigues 发表于 21 March 2018 02:04:53 PM

The Billing Team will be unavailable for the following duration:

Date: Wednesday, 21st March 2018 - Wednesday, 21st March 2018
Time: 02:00 PM IST - 02:30 PM IST | 08:30 AM GMT - 09:00 PM GMT.
Duration: 30 minutes

You can raise a ticket with us from https://support.resellerclub.com/helpdesk/index.php?/Tickets/Submit providing us with details of your request. All billing tickets will be responded to at the earliest.


查看更多 »



Mar
7
Unavailability of Phone Support
发布人 Faiz H 发表于 07 March 2018 03:24:31 AM

Update:

The issue with our US number has been fixed.

You can now try reaching the support team for any further queries/concerns.


-------------------------------------------------------------------------------------------------------------------------

We are currently facing technical issues with our Telecom Network due to which you may not be able to reach us on our Support number listed below :

+1 (415) 236 1970

Our System Administration Team is currently working on getting this issue resolved as soon as possible. This may take around couple of hours.

In the meantime, you can create support tickets which will be updated at the earliest.

We would appreciate your patience and co-operation. The inconvenience caused to you is highly regretted.


查看更多 »




Help Desk Software by Kayako fusion