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Nov
15
Maintenance on Support Phone Lines
Posted by Neha Shrivastava on 15 November 2018 08:55:15 PM

Our telecom network provider will conduct a maintenance on our network lines due to which, you will not be able to reach us on our support numbers starting with 672090xx or 62310xxx


However, alternate telecom lines will be up. The support team will be reachable on an alternate number listed below:


+91 (22) 71221700

Downtime:

Start time: 18th Nov 2018, 12.00pm IST
End time: 18th Nov 2018, 4.00pm IST


We would appreciate your patience and co-operation.


In the meantime, please reach the support team through this alternate number: +91 (22) 71221700


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Nov
10
Limited availability of the Billing Team on 10-November-2018
Posted by stanford d on 10 November 2018 02:05:47 PM

The Billing team will be available for a limited period via call and tickets on 10-November-2018

From: 7:30 AM IST | 2:00 AM GMT


Till: 7PM IST |1:30 PM GMT


We will resume on Monday, 12-November-2018 at 7:30 AM IST | 2 AM GMT. Please create support tickets and we will get back to you as soon as possible.


We regret the inconvenience caused to you.


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Oct
30
Unavailability of Support
Posted by Geetanjali B on 30 October 2018 02:05:16 PM
Our Support Team will be unavailable for the following duration:

Date: Friday, 2nd November, 2018

Time: 02:30 PM - 06:30 PM (1430 hrs - 1830 hrs) GMT/UTC
           08:00 PM - 12:00 AM (2000 hrs - 0000 hrs) IST

Duration: 4 hours

In the meantime, if you have any queries, please create support requests and we will try and update them at the earliest.

The inconvenience caused to you is highly regretted.
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Oct
25
Unavailability of Support
Posted by Neha Shrivastava on 25 October 2018 12:22:56 PM
Our Support Team will be unavailable for the following duration:

Date : Thursday, 25th October, 2018

Time : 09:00 AM - 10:30 AM (0900 hrs - 1030 hrs) GMT/UTC
02:30 PM - 04:00 PM (1430 hrs - 1600 hrs) IST

Duration : 1 hour

In the meantime, if you have any queries please create support requests and we will try and update them at the earliest.

The inconvenience caused to you is highly regretted.
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Sep
4
Unavailability of Support
Posted by Neha Shrivastava on 04 September 2018 12:20:00 PM
Our Support Team will be unavailable for the following duration:

Date : Tuesday, 4th September, 2018

Time : 09:30 AM - 10:30 AM (0930 hrs - 1030 hrs) GMT/UTC
03:00 PM - 04:00 PM (1500 hrs - 1600 hrs) IST

Duration : 1 hour

In the meantime, if you have any queries please create support requests and we will try and update them at the earliest.

The inconvenience caused to you is highly regretted.
Read more »