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Jan
17
Unavailability of Billing team on 17-Jan-2019
Posted by Joanna Rodrigues on 17 January 2019 06:26:56 PM
Our Billing Team will be unavailable over tickets and calls for the following duration:

Date & Time:
Thursday, 17th January, 2019 07:00 PM - Friday, 18th January, 2019 07:30 am IST
Thursday, 17th January, 2019 01:30 PM - Friday, 18th January, 2019 02:00 am GMT

In the meantime, if you have any queries, please create support requests and we will try and update them at the earliest.

Apologies for the inconvenience caused.
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Jan
14
Unavailability of Billing
Posted by Joanna Rodrigues on 14 January 2019 05:40:17 PM
Our Billing Team will be unavailable over tickets and calls for the following duration:

Date & Time:
Monday, 14th January, 2019 07:00 PM - Tuesday, 15th January, 2019 07:30 am IST
Monday, 14th January, 2019 01:30 PM - Tuesday, 15th January, 2019 02:00 am GMT

In the meantime, if you have any queries, please create support requests and we will try and update them at the earliest.

Apologies for the inconvenience caused.
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Jan
4
Unavailability of Support
Posted by Elaine R on 04 January 2019 10:33:34 AM
Our Support Team will be unavailable for the following duration:

Date: Friday, January 04, 2019

Time:  09:30 AM - 10:30 AM (0930 hrs - 1030 hrs) GMT/UTC
            03:00 PM - 04:00 PM (1500 hrs - 1600 hrs) IST

Duration: 1 hour

In the meantime, if you have any queries, please create support requests and we will try and update them at the earliest.

The inconvenience caused to you is highly regretted.
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Dec
31
Availability of Billing Team on 31-12-2018 & 01-01-2019
Posted by Joanna Rodrigues on 31 December 2018 09:24:14 AM

The Billing Team will be available as follows:

Date: 31-December-2018
Time: 07:30am IST - 07:00pm IST | 02:00am GMT - 01:30pm GMT

Date: 01-January-2019
Time: 10:00am IST - 09:00pm IST | 04:30am GMT - 03:30pm GMT

Wishing you a Happy New Year!

Team ResellerClub


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Dec
29
Issue with Phone Support Number
Posted by Neha Shrivastava on 29 December 2018 04:43:01 PM
We are currently facing technical issues with our Telecom Network due to which you may not be able to reach us on our Support number listed below:

+91 (22) 71221700

However, alternate Telecom Lines are up. The support team is reachable on an alternate number listed below:

+91 (22) 6720 9090

Our System Administration Team is currently working on getting this issue resolved as soon as possible. This may take around a couple of hours.

We would appreciate your patience and co-operation.

In the meantime, please reach the support team through the alternate Number: +91 (22) 6720 9090
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