How do I Renew, Delete or Suspend my SSL Certificate order?
Posted by Ryan D, Last modified by Jitin S on 26 November 2015 11:37:26 AM
You can Renew, Delete or Suspend your SSL Certificate order by following the steps below.
Step 1: Log in to your control panel.
Step 2: Navigate to the Order Information view.
Type the Domain Name of the order in the search field on the homepage, select Order from the drop down and click on the Search button.
Step 3: Renew, Delete or Suspend your order.
Order renewal will only be available 90 days prior to expiry.
i. Click on the Renew button.
ii. Select the duration of the renewal and click on Renew Order to pay your invoice.
i. Click on the Suspend button.
ii. Select the Suspend radio button, enter a reason for suspension and click on update.
Once an order is suspended, except delete no other actions can be performed on it.
i. Click on the Delete Order button.
ii. Confirm your deletion.