Knowledgebase:
When my customers pay via ccavenue, they receive an Error Code: 10002
Posted by Payal D on 20 July 2016 12:12:18 PM

This error can be caused by an incorrect API username, an incorrect API password, or an invalid API signature. Please make sure that all three of these values are correct.

The credentials mentioned, must be against “https://www.foundationapi.com

If you do not have these credentials, please ensure you have followed the below steps:

  • Whitelist https://www.foundationapi.com for transaction calls.
  • Whitelist our IP address 209.99.17.61 for API calls.
  • Enable API support for your account.
(2 vote(s))
Helpful
Not helpful

Comments (0)