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We are now kickstarting the process of moving the dns IP addresses to our own subnets. This gives us the ability to use Neustar for DDOS mitigation whenever required ensuring that we can withstand any attack and eliminate Single point of failure with Soft...
You might have come across issues reported by our customers with their web application on VPS/Dedicated server using PHP-FPM as the handler where the application resolves to 500 Internal Server errors or a Connection timeout error when using along with Cl...
In order to identify spammers on VPS Server with Plesk Panel and Postfix as an MTA, you may use the commands mentioned below: 1. You can check the current mail queue: # MAILQ OR POSTQUEUE -P ~~~~~~ B6EC910A791 141099 Thu Oct 24 05:39:16 production@coati...
In our VPS/Dedicated Server, the client has the option of installing PostgresSQL as a Database.  However, at times we might encounter an error with PostgresSQL as mentioned below: --------- _$ _sudo systemctl start postgresql _Job for postgresql.serv...
Mytop is an open-source and free monitoring program for MySQL and MariaDB databases. Mytop program provides a command-line shell interface to monitor real-time MySQL/MariaDB threads, queries per second, process list and performance of databases and give...
We often get connects where a client complains that the website content uploaded on the server is loading slowly or taking a long time to load. In order to begin with the troubleshooting, we need to make sure that the domain is resolving to our Hosting ...
You might have seen the error mentioned below when accessing cPanel, webmail or WHM in your web browser. The login details you have entered is correct but you got logged out from cPanel. Reason: * The most common reason is accessing the cPanel, WHM et...
In some cases we may have to increase the disk quota or inode of a domain temporarily. This is mostly in cases where the suspension/unsuspension is stuck due to quota getting exceeded. Kindly follow the steps given below in such cases: 1. Note the curren...
Your Enterprise Email Account can be set up on iPhone, iPad's iOS7 or Android devices by referring to the steps mentioned below: ++++++++++++++++ iPhone Settings:- ++++++++++++++++ * Go to your iPhone's Settings area. * Tap on the Mail, Contacts, C...
Recently, we came across connects were emails sent via "linux-outbound" server getting rejected at "hdfcbank.com [http://hdfcbank.com/]" or "hotmail" due to SPF and DKIM failure. We usually add SPF as +a:linux-outbound-1.webhostbox.net [http://linux-out...
Users on Open Xchange platform will not be able upload inline images higher than the following resolution: --- 12087962 px (~ 4064 x 2704 (11.1 megapixels) + 10%) or Images greater than 5 MB. --- Error : Upload file is invalid or illegal. As of ...
A Read Receipt confirms that the message sent from your account was viewed by the recipient. There is no way to force a recipient to send a read receipt.   HOW TO ENABLE READ RECEIPT IN OUR EMAIL ARCHITECTURE. 1. Login to the Webmail Interface i.e. ...
You may receive the below bounceback message while sending emails to a domain which has its MX records pointing to one of our shared Windows Hosting servers i.e it uses the email functionality offered by the Plesk installation on the Windows server. The...
You might have come across module related issues ibn Cloud hosting US packages or Hostgator shared packages. Some common error includes the following:  ~~~~~~ Your Installation appears to be missing MySQL extension ---> Wordpress related.  Undefined...
WHAT IS XRDP. xrdp provides a graphical login to remote machines using RDP (Microsoft Remote Desktop Protocol). xrdp accepts connections from variety of RDP clients: FreeRDP, rdesktop, NeutrinoRDP and Microsoft Remote Desktop Client (for Windows, macOS, ...
Email Routing options in cPanel define how incoming emails are handled by the server. cPanel offers 3 setup options for Email Routing. 1.Local Mail Exchanger. This setup is to be used when the MX records of the domain point to the Web hosting server it...
If you see an error message in your Apple iPhone or iPad iOS Mail Application, that states “Cannot verify server identity”, this article will guide you on how to fix it. METHOD 1: 1. Once you receive the notification message as shown in the screen cap...
You may have come across issues where the Wordpress website using Cloudflare SSL shows default page or the wp-admin shows 404 error. You can try adding the following code in the .htaccess file of the website. == SetEnvIf X-Forwarded-Proto https HTTPS ...
While attempting to use the Lost Password option at the WordPress login page, you may encounter the below error. The error occurs because WordPress attempts to send an email containing the password reset link via the address: wordpress@yourdomain.com wh...
You may face an issue wherein your Wordpress site is redirected to a URL such as https://stopenumarationsz.com or a similar monetization website. Upon checking the same from http://www.redirect-checker.org/ [http://www.redirect-checker.org/], you will not...
You may face issues with website resolution due to the error  “Server IP Address not found”  from certain locations while using our Plesk or cPanel hosting nameservers. After the DNS propagation has completed which is around 24-48 hours, you will need to ...
RESELLERCLUB Windows servers supports IIS URL Rewrite module. You can make use of this module to automatically redirect your visitors from HTTP to HTTPS. SETTING THE HTTPS REDIRECTION * Ensure that the Digital Certificate is properly installed on yo...
What is email spoofing? Email spoofing is the forgery of an email header so that the message appears to have originated from someone or somewhere other than the actual source. Email spoofing is a tactic used in phishing and spam campaigns because people...
 If you get an error on updated WHMCS installation on websites as below: ============== WHOOPS EXCEPTIONERROREXCEPTION: THE FILE /HOME/USERNAME/PUBLIC_HTML/WHMCS/MODULES/SERVERS/PLESK10/PLESK10.PHP WAS ENCODED BY THE IONCUBE ENCODER FOR PHP 5.0 AND ...
The Secure Shell (SSH) Protocol by default uses port 22. It is better to setup a custom SSH port on your VPS/Dedicated servers because, this will stop many automated attacks towards the default SSH port 22. Steps To Change The SSH Port For Your Linux Ser...
UNLIKE OUR SHARED HOSTING PLANS, USING A VPS/ DEDICATED SERVER REQUIRES YOU TO USE YOUR OWN NAMESERVERS TO MANAGE YOUR DNS RECORDS. Here are the steps that you would go through to set up Custom Nameservers. 1: CONFIGURING THE NAME SERVER Log in to you...
If you have set-up a Paypal standard checkout account, every successful payment collected will have a corresponding receipt in the customer's control panel. If the receipt is not added, it may be because of one of the following reasons: * If you have ...
Your current available balance can only be moved from one account to another if it meets both the below conditions: * Both the accounts are managed by the same parent (ResellerClub). * You wish to close or discontinue the account from which balance ...
HTTPS://WWW.FOUNDATIONAPI.COM [HTTPS://WWW.FOUNDATIONAPI.COM]
As a reseller, you have certain options that assist you in managing the accounts of your clients. A few of them include adding a receipt, a debit note or an invoice. In all of these cases, only the client's account is affected and no corresponding chang...
In this article we will discuss how to migrate Wordpress website using Duplicator plugin. Duplicator gives WordPress users the ability to migrate, copy, move or clone a site from one location to another and also serves as a simple backup utility. Duplic...
Every transaction with Resellerclub will generate a real-time downloadable Invoice You can obtain these from your control panel by following the below steps: * Log into your control panel. * Go to My Billing >> List Transactions. If an invoice is ...
You can check the below link for detailed information on AppMachine. http://cdn.resellerclub.com/mailers/rc/global-appmachine-launch-1-6-15.html [http://cdn.resellerclub.com/mailers/rc/global-appmachine-launch-1-6-15.html] As of now AppMachine is not a ...
Once a Payment Gateway is already set-up, it cannot be deleted from the system. However, you can deactivate the gateway from your control panel which will ensure that the gateway is not visible to customers. To do so, follow the below steps: * Log i...
This article will guide you through the installation of ClamAV on a VPS/Dedicated Server with cPanel installed. We will also configure a weekly scan on ourServer. WHAT IS CLAMAV? The Clam AntiVirus Scanner (ClamAV) antivirus software searches your serv...
This error can be caused by an incorrect API username, an incorrect API password, or an invalid API signature. Please make sure that all three of these values are correct. The credentials mentioned, must be against "_https://www.foundationapi.com_ [http...
* Boleto: * You cannot use your card to make payments from this gateway * Ccavenue: You can use this gateway and pay using the following payment method: * Debit Cards:- All Master and VISA debit cards. * Netbanking:- You can pay via net banki...
To schedule automated backups via Plesk, you can do the following: * Go to TOOLS & SETTINGS > BACKUP MANAGER. * Click SCHEDULED BACKUP SETTINGS. * Select the ACTIVATE THIS BACKUP TASK checkbox and specify the following: * When and how often to...
PHPMYADMIN is a free, php and web browser based, open source, administration tool for MySQL. If your web application or website requires MySQL database, it is recommended that you install phpMyAdmin for easier database management. NOTE * This has to...
Q. WHAT IS HAPPENING ON 15TH MAY 2015 ? This is the day when all our personal mail packages (now migrated to business email) will reach its end of life. On 15th May 2015, the orders which have not been renewed after 15th April 2015, will expire and be in ...
Table corruption in MySQL is a very frequent issue. This primarily happens due to failed/forced transactions. MySQL primary supports two type of engines MyISAM and InnoDB. It is to be noted that the repair utility provided by MySQL can only be used for ta...
The CSF (ConfigServer) firewall is a Stateful Packet Inspection (SPI) firewall, Login/Intrusion Detection and Security application for Linux servers. The CSF comes with the LFD (Login Failure Daemon), which would detect any malicious login attempts to t...
mod_evasive is an Apache module to provide evasive action in the event of an HTTP DoS or DDoS attack or brute force attack. It is also designed to be a detection and network management tool, and can be easily configured to communicate with ipchains, firew...
WE provide you with PARTIALLY BRANDED URLS for your SUPERSITE 2 and PARTNERSITE. You may choose them as your SuperSite 2 and PartnerSite URLs to display and sell your Products and Services. Alternatively, you can maintain complete anonymity from US, by se...
Your server's main/shared IP address may get blacklisted by one or many RBLs due to a variety of reasons. In such situations, it becomes be very difficult to receive/send emails especially to servers using RBL based filters. In such situation a quick solu...
This article will help you to setup the hosts, in case you want to run multiple websites on your VPS. This is similar to setting up a shared server that hosts multiple websites, using a single shared IP Address. NOTE * This documentation assumes you'...
The MSSQL databases has to be in the .bak format in-order to restore it via Plesk panel. However the database backups which we keep on our backup servers are in the format of ".MDF" and ".LDF". So you need to attach these files to convert it to .bak forma...
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