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News
Jun
19
Unavailability of the Billing Team
Posted by Joanna Rodrigues on 19 June 2018 02:18:27 PM

The Billing Team will be unavailable for the following duration:

Date: Tuesday, 19th June 2018
Time: 02:15 PM IST - 03:00 PM IST | 08:45 AM GMT - 09:30 AM GMT.
Duration: 45
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Jun
13
Unavailability of Support
Posted by Elaine R on 13 June 2018 09:39:12 AM
Our Support Team will be unavailable for the following duration:

Date: Wednesday, 13th June, 2018

Time : 08:00 AM - 09:00 AM (0800 hrs - 0900 hrs) GMT/UTC
01:30 PM - 02:30 PM (1330 hrs - 1430 hrs) IST

Duration: 1 hour

In the meantime, if you have any queries please create support requests and we will try and update
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May
28
Unavailability of Support
Posted by Elaine R on 28 May 2018 09:44:51 AM

Our Support Team will be unavailable for the following duration:

Date: Monday, May 28, 2018

Time : 09:30 AM - 10:30 AM (0930 hrs - 1000 hrs) GMT/UTC
03:00 PM - 03:30 PM (1500 hrs - 1530 hrs) IST

Duration: 30 minutes

In the meantime, if you have any queries please create support requests and we will try and update them at the earliest.

The inconvenience caused to you is highly regretted.


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May
18
Temporary suspension of new .PLACE registrations from 18th May, 2018
Posted by Nimish P on 18 May 2018 11:28:54 AM

Donuts Registry has informed us that effective May 18th, 2018, new .PLACE registrations will be temporarily halted until further notice.

The Registry is doing so to implement eligibility requirements for all new registrations for .PLACE TLD after this date. Unfortunately, there is no definite timeline that the Registry has shared with us.

Important points to note :

1. Check Availability: The check availability response will be 'Unknown' via our Supersite and through API.
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May
16
Scheduled Maintenance of Pay.pw gateway
Posted by Joanna Rodrigues on 16 May 2018 07:13:39 PM

We had earlier notified you on 08-May-2018 regarding a maintenance for the Pay.pw Payment Gateway. However, the maintenance did not happen as per schedule and this has now been planned for the following date:

Date: 16th May 2018
From: 02:30 PM GMT | 08:00
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May
10
Issue with payments through Pay.pw gateway
Posted by Joanna Rodrigues on 10 May 2018 07:18:10 PM

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