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Jan
25
Unavailability of Phone Support
Posted by Geetanjali B on 25 January 2018 10:39:59 AM

We are currently facing technical issues with our Telecom Network due to which you may not be able to reach us on our Support number listed below :

+1 (415) 236 1970

Our System Administration Team is currently working on getting this issue resolved as soon as possible. This may take around couple of hours.

In the meantime, you can create support tickets which will be updated at the earliest.

We would appreciate your patience and co-operation. The inconvenience caused to you is highly regretted.


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Jan
24
Unavailability of Billing and Support Team
Posted by Elaine R on 24 January 2018 10:22:38 AM

Due to a scheduled maintenance at the office premises, the billing and support team will be unavailable for the following duration


Date: 25th January 2017
Time: 09:30 PM GMT | 03:00 AM IST (26th January)
Duration: 11 Hours


In the meanwhile, please create support tickets and we will get back to you as soon as possible.


We regret the inconvenience caused to you.


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Jan
16
Unavailability of Support Team
Posted by Faiz H on 16 January 2018 11:33:45 AM

Our Support Team will be unavailable for the following duration:

Date : Tuesday, 16th January, 2018

Time : 09:30 AM - 10:30 AM (0930 hrs - 1030 hrs) GMT/UTC
          03:00 PM - 04:00 PM (1500 hrs - 1600 hrs) IST

Duration : 1 hour

In the meantime, if you have any queries please create support requests and we will try and update them at the earliest.

The inconvenience caused to you is highly regretted.


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Jan
3
Unavailability of Phone Support
Posted by Nitesh K on 03 January 2018 06:49:30 PM
Due to political unrest in Mumbai, we are short staffed. The support team will be unavailable on phone support for the following duration:
 

Date: 3rd January 2018
Time: 7 PM IST - 10 PM IST | 01:30 PM - 04:30 PM GMT
Duration: 3 Hours

In the meanwhile, please create support tickets and we will get back to you as soon as possible.

We regret the inconvenience caused to you.


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Jan
1
Unavailability of Billing Team
Posted by Joanna Rodrigues on 01 January 2018 12:27:07 PM

The Billing Team will be unavailable for the following duration:

Date: Monday, 01st January 2018 - Tuesday, 02nd January 2018
Time: 07:00 PM IST (1st January) - 07:30 AM IST (2nd January) | 01:30 PM GMT - 02:00 AM GMT.
Duration: 12 hours 30 minutes

You can raise a ticket with us from https://support.resellerclub.com/helpdesk/index.php?/Tickets/Submit providing us with details of your request. All billing tickets will be responded to at the earliest.


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