News
Unavailability of Billing team on 17-Jan-2019
Posted by Joanna Rodrigues on 17 January 2019 06:26:56 PM
Our Billing Team will be unavailable over tickets and calls for the following duration: Date & Time: Thursday, 17th January, 2019 07:00 PM - Friday, 18th January, 2019 07:30 am IST Thursday, 17th January, 2019 01:30 PM - Friday, 18th January, 2019 02:00 am GMT In the meantime, if you have any queries, please create support requests and we will try and update them at the earliest. Apologies for the inconvenience caused.
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Unavailability of Billing
Posted by Joanna Rodrigues on 14 January 2019 05:40:17 PM
Our Billing Team will be unavailable over tickets and calls for the following duration: Date & Time: Monday, 14th January, 2019 07:00 PM - Tuesday, 15th January, 2019 07:30 am IST Monday, 14th January, 2019 01:30 PM - Tuesday, 15th January, 2019 02:00 am GMT In the meantime, if you have any queries, please create support requests and we will try and update them at the earliest. Apologies for the inconvenience caused.
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Unavailability of Support
Posted by Elaine R on 04 January 2019 10:33:34 AM
Our Support Team will be unavailable for the following duration: Date:  Friday , January 04,   2019 Time:   09:30 AM - 10:30 AM (0930 hrs - 1030 hrs) GMT/UTC             03:00 PM - 04:00 PM (1500 hrs - 1600 hrs) IST Duration:   1   hour In the
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Availability of Billing Team on 31-12-2018 & 01-01-2019
Posted by Joanna Rodrigues on 31 December 2018 09:24:14 AM
The Billing Team will be available as follows: Date: 31-December-2018 Time: 07:30am IST - 07:00pm IST | 02:00am GMT - 01:30pm GMT Date: 01-January-2019
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Issue with Phone Support Number
Posted by Neha Shrivastava on 29 December 2018 04:43:01 PM
We are currently facing technical issues with our Telecom Network due to which you may not be able to reach us on our Support number listed below: +91 (22) 71221700 However, alternate Telecom Lines are up. The support team is reachable on an alternate number listed below: +91 (22) 6720 9090 Our System Administration Team is currently working on getting this issue resolved as soon as possible. This may take around a couple of hours.
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Unavailability of Support
Posted by Neha Shrivastava on 29 December 2018 02:38:27 PM
On occasion of New year's eve, the support team will be unavailable for the following duration: Date : 31st December, 2018 Time : 08:00 PM IST - 08:00 AM IST (1st January) | 02:30 PM GMT - 02:30 AM GMT. Duration : 12 Hours In the meanwhile, please create support tickets
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